frequently asked questions

Finally! We are excited to have an indoor show! Dinosaur Drive-Thru was our very successful drive-thru event that was created to offer families a COVID-safe family activity from the safety of their cars. Dinosaur Invasion is now Dinosaur Drive-Thru’s indoor walk-thru event.

  • Tickets are $19 per child
  • Tickets are $19 per adult
  • Children under two years old are free. No advance registration is required for children 23 months or younger, but the people with them must purchase advance tickets online. 
  • Active military and veterans are free with military ID. No advance registration is required for that individual, but the people with them must purchase advance tickets online.

In order to keep from overselling the event, we limit the number of people per hour. Only pre-sold tickets are available on the tickets page of our website at www.dinosaurinvasion.com/tickets.

Tickets are only refundable if an event is cancelled.

After you complete your purchase, your ticket will be emailed or texted to you. You can print them or just show your tickets from your phone and our team can scan your device. 

If you do not receive your tickets, email us at info@dinosaurinvasion.com with the email address that was used to purchase the ticket and we will make sure that you receive it.

You can also reach out to our Customer Service Team at 815-450-3466

Customer Service Hours:

  • Wednesday-Thursdays 9am-8pm CST
  • Fridays-Saturdays 9am-8pm CST
  • Sundays 10am-7pm CST

Each ticket will include your chosen date and scheduled time for entry. Please arrive as close as possible to your chosen time slot.

Email ticket day/time request changes toinfo@dinosaurinvasion.com

All of our children’s activities are available for an additional fee. Tickets to participate in these activities are only sold onsite at our event ticket booth. Every child participates in all activities, rides and attractions at their own risk.

Please refer to the venue’s website for venue’s parking information or for any alternative parking locations.

Every venue will be handicap accessible. Please refer to the venue’s website for specific details.

Absolutely! We are all dads of littles. Not allowing strollers and wagons would be cruel and unusual punishment to parents. Bags and backpacks are subject to search at our discretion.

One of the favorite features of our drive-thru show was an entertaining audio tour with shocking fun facts about each dinosaur and an interactive trivia game. The audio tour is still available at https://www.dinosaurinvasion.com/audiotour/. It is presented in English and Spanish. 

We also now have a new app that you can download. You can press the icon of each dinosaur on the walk-thru tour to hear all of the fun facts. Search Dinosaur Invasion in the App Store and Google Play.

The average time is about an hour and a half, but there is no time limit. You may stay as long as you are having fun

Unfortunately, no pets are allowed.

Dino bags and other merchandise will be handed out at the merchandise booth.

Yes! We will have many different options from Dino Discovery Bags, t-shirts, stuffed animals, light up toys, souvenirs photo ops and more on display and available for purchase at our merchandise booth. We accept cash and all major credit cards on site.

Yes. There will be restrooms available in the lobbies of our venues.

Yes! We will just stamp you for easy re-entry. 

We invite our guests to take pictures with the dinos, but genuinely ask to respect the dinos. Many people in the past have pulled teeth out or have hung from the neck, breaking the head of the dinosaur, and ruining the experience for the rest of the guests.

Tickets are easily transferable to another person. A name is not required to use the ticket. All they need is the QR code on the email confirmation. If you purchase a ticket as a gift, have the recipient send us an email info@dinosaurinvasion.com and we would be happy to assist them!

The show begins entering “The Age of Dinosaur.” Meet over 50 museum-quality, animatronic, dinosaurs. For an enhanced experience, download our free app to learn shocking fun facts and play a trivia game for each dinosaur. When the tour is done there are many giant sized dinosaur themed bouncy houses, souvenir photo opps, meet and pet baby dinosaurs, and kids can even ride a raptor shaped ATV through their very own personal dinosaur drive-thru experience! Concessions and merchandise are available as well.

Unfortunately, state laws regulate against any outside food and drinks from entering licensed festival areas.

We will have concessions available.

Visit our website www.dinosaurinvasion.com and subscribe to our mailing list. From there you can request that we come to your city!

Email our expert question answers at info@dinosaurinvasion.com.

You can also reach out to our Customer Service Team at 815-450-3466

Customer Service Hours:

  • Wednesday-Thursdays 9am-8pm CST
  • Fridays-Saturdays 9am-8pm CST
  • Sundays 10am-7pm CST

Mailing Address is
111 Erick St. Suite 109
Crystal Lake, Il 60014

(NOT EVENT LOCATION)